Welcome to Sytel

Sytel Limited develops and supplies contact center software and complete solutions, connecting and managing calls and media sessions, without boundary. Sytel solutions for telecoms providers, hosted/ cloud service providers of contact center services and enterprise end users are driving agent productivity in over 50 countries.

Our secure, resilient IP telephony and media infrastructure software enables excellence in market research, telemarketing, customer service, collections and more..

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Latest Blog

Agent Management - Single skill or Multi skill? The ongoing debate

We all know that agent turnover is high in call centers. Is multi media providing a solution to this problem?

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Sytel at CASRO Annual Conference 2014

Sytel attended the CASRO 2014 Annual Conference in Sep/ Oct in Denver, Colorado.

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Case Study

Sytel Extends Global Executive Interviewing for MRops

Sytel proposed a design for MROPS' contact center software infrastructure allowing them to further expand the business in Toledo…

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