Welcome to Sytel

Sytel Limited develops and supplies contact center software and complete solutions, connecting and managing calls and media sessions, without boundary. Sytel solutions for telecoms providers, hosted/ cloud service providers of contact center services and enterprise end users are driving agent productivity in over 50 countries.

Our secure, resilient IP telephony and media infrastructure software enables excellence in market research, telemarketing, customer service, collections and more..

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Latest Blog

5 key points to get right in reporting

Contact centers are awash with data. Here is our take on some fundamental points on how best to manage that data.

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Confirmit and Sytel Signal Continued Evolution of CATI

Confirmit and Sytel have partnered to deliver a series of new CATI features targeting the changing needs of Market Researchers u…

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Case Study

Sytel Extends Global Executive Interviewing for MRops

Sytel proposed a design for MROPS' contact center software infrastructure allowing them to further expand the business in Toledo…

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