Welcome to Sytel

Sytel Limited develops and supplies contact center software and complete solutions, connecting and managing calls and media sessions, without boundary. Sytel solutions for telecoms providers, hosted/ cloud service providers of contact center services and enterprise end users are driving agent productivity in over 50 countries.

Our secure, resilient IP telephony and media infrastructure software enables excellence in market research, telemarketing, customer service, collections and more..

Learn more

Latest Blog

Contact Queues without Walls

The omnichannel/ multimedia/ multichannel approach may be a new way of thinking for some, old hat to others, but it has signific…

Continue reading »


Sytel at Esomar Congress 2014

Sytel attended the Esomar Congress Market Research event in Nice, France, Sep 2014, meeting new suppliers and our CATI partners.

Continue reading »

Case Study

Sytel Extends Global Executive Interviewing for MRops

MROPS specialises in interviewing high level global corporate executives. Sytel was invited to propose a design for contact cen…

View case study »