Welcome to Sytel

Sytel Limited develops and supplies contact center software and complete solutions, connecting and managing calls and media sessions, without boundary. Sytel solutions for telecoms providers, hosted/ cloud service providers of contact center services and enterprise end users are driving agent productivity in over 50 countries.

Our secure, resilient IP telephony and media infrastructure software enables excellence in market research, telemarketing, customer service, collections and more..

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Latest Blog

Push vs Pull and the impact on CX

To deliver a good CX call centers need to smarten up their pulling power and temper their bot activities.

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News

Announcing the Sytel AI Dialer

The Sytel AI Dialer takes its machine learning capabilities and hence the dialer performance to a new level.

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Case Study

Sytel Delivers Improved Efficiency for Nielsen

Nielsen chose Sytel's dialer knowing it would maximize productivity whilst maintaining compliance with US legislation.

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