Welcome to Sytel

Sytel Limited develops and supplies contact center software and complete solutions, connecting and managing calls and media sessions, without boundary. Sytel solutions for telecoms providers, hosted/ cloud service providers of contact center services and enterprise end users are driving agent productivity in over 50 countries.

Our secure, resilient IP telephony and media infrastructure software enables excellence in market research, telemarketing, customer service, collections and more..

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Latest Blog

Contact Queues without Walls

The omnichannel/ multimedia/ multichannel approach has significant advantages in terms of keeping agent efficiency and customer …

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Sytel developer retreat, Cornwall

In Sep 2014, some of the Sytel development team took over a cosy backpacker hostel in Porthtowan, Cornwall, for a weekend of sun…

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Case Study

Sytel Extends Global Executive Interviewing for MRops

Sytel proposed a design for MROPS' contact center software infrastructure allowing them to further expand the business in Toledo…

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