Location - Aylesbury, UK

Salary - up to £65K depending on experience

The Role

Owing to growth, the company is looking for a seasoned development lead to take responsibility for supervising the server-side R&D team. This is a unique opportunity for a highly talented individual to work at the cutting edge of software development and play a lead role in the evolution of the company.

The Responsibilities

  • Provide leadership to an existing team of talented server-side developers
  • Develop detailed knowledge of ACD, cloud infrastructure and workflow technologies necessary to the job
  • Take a hands-on role in evolving the core technology to deliver improved scale and resilience

Essential Skills & Experience

Personal:

  • A track record of successful development team leadership
  • Willingness and aptitude to learn new things quickly

Technical:

  • Architecture: Practical experience producing large-scale software solutions
  • C# Server Development: The ability and experience to program using multiple threads, an understanding of .NET concurrency issues, understanding requirements for developing scalable and responsive real time server code and experience of writing web services
  • Database (SQL and NoSQL): Experience and understanding of database programming, with good experience using at least one database

Desirable Skills & Experience

  • C++ Server-side Development: Windows services, sockets, concurrent programming
  • Knowledge of testing methodologies
  • JavaScript
  • Database Experience in MongoDB, SQL Server, Oracle, and MariaDB
  • Web Server (IIS)
  • Knowledge of the http protocol
  • Subversion version control

The Package

  • Starting Salary up to £65K depending on experience
  • Company Healthcare Scheme
  • Pension Contributions
  • Stock Options

How To Apply

Email applications to:

Michael McKinlay - michaelm@sytelco.com

Postal applications to:

Sytel Limited,
1 Cromwell Court,
New St,
Aylesbury,
Bucks HP20 2PB,
UK

About Sytel

Sytel, based in the UK, is recognised as a world leader in contact centre technology. We are a rapidly growing company of highly skilled developers and call centre industry experts. We develop unbeatable solutions for the call centre market, both on premise and in the cloud, and have been chosen as OEM suppliers by many of the world's leading call centre vendors.

Sytel is well known around the world for their stance against irresponsible call centre dialling and they have advised the FTC in the US and Ofcom in the UK, to help create sensible regulations for outbound dialing.

Sytel is an industry leader in state-of-the-art, cloud-based contact centre and telecommunications technology. Our products include inbound and outbound switching, agent desktop scripting, media processing, voice recording, data management, reporting and integration services. This suite of components can be delivered as an integrated solution, or instead, partners can easily integrate individual components with their own architecture.