Location - Aylesbury, Buckinghamshire, UK

Salary - Up To £35K depending on experience

The successful candidate will be responsible for:

• Triage and investigation of reported issues
• Ensuring issues are being properly tackled and work to actively prevent regression
• Designing and implementing regression test suite
• Evaluating our current test strategy, looking for constant development/improvement
• Liaising with developers and stakeholders to scope and estimate testing requirements

Essential Skills & Experience

• Triage work - precise analysis of logs generated by tests to identify issues
• Solid understanding and some experience of automation
• Regression testing - identifying weaknesses/vulnerable areas in the software
• Black box and functional testing - quickly gain an in depth knowledge of the software
• Integration testing – design/execute test cases on a modular basis using internal API's
• End to end testing - simulate customer environment to analyse full functionality
• A strong ability to solve problems and think laterally
• Excellent English oral and written communication skills

Desirable Skills & Experience

• Understanding of contact centres, telephony, VoIP (not essential but a bonus)
• Creativity in designing test cases

The Package

• Starting salary up to £35K depending on experience
• Company Healthcare Scheme
• Pension Contributions
• Stock Options

 

How To Apply

Email applications to:

Michael McKinlay - michaelm(at)sytelco.com

Postal applications to:

Sytel Limited,
1 Cromwell Court,
New St,
Aylesbury,
Bucks HP20 2PB,
UK

About Sytel


Sytel is recognized as a world leader in contact centre technology. Our product line encompasses inbound and outbound ACD, IVR, Agent desktop scripting, media processing, voice recording, data management, reporting and integration services. This suite of components is built on SaaS principles and can either be delivered as an integrated solution or partners can easily integrate individual components with their own architecture.


We are a rapidly growing company whose strength is founded on our team of highly skilled developers and call centre industry experts. Our philosophy is to do only what we do best; namely to develop unbeatable solutions for the call center arena. As a result of our excellent reputation in the industry we have been chosen as OEM suppliers by many of the world's leading vendors in the call centre scene.


Sytel is well known around the world for its stance against irresponsible dialing practices and we have worked as an adviser to the FTC in the US, and Ofcom in the UK to help establish sensible regulation of predictive dialers.