Cloud contact center solutions for every size of business
Whether your business is a large global enterprise or an SMB looking for a contact center solution that can adapt with your business, Sytel’s platform is built with you in mind.
Softdial Contact Center (SCC) is a full featured contact center software solution, designed for optimum performance at scale.
Enterprise customers (250+ agents) can take advantage of SCC either:
- as a service – Contact Center as a Service (CCaaS) managed in the cloud directly by Sytel
- as a platform – for installation and management by your team, supported by Sytel.
Small/ Medium Business (SMBs)
Softdial Contact Center (SCC) is designed for high performance at any scale, from 5 to 10,000+ agents.
Small to medium size (5 – 250 agent) contact centers can take advantage of SCC as a cloud service (Contact Center as a Service, or CCaaS), managed and supported either:
- directly by Sytel
- by one of Sytel’s CCaaS delivery partners. To connect with a partner close to you, just contact us.