From time to time we are asked to outline the advanced functionality that Sytel produces for particular market segments such as Market Research.
Browse through the more technical aspects of our products, the advanced functions they are capable of and how Softdial Contact Center™ (SCC) integrates with popular Market Research applications below.
Introduction To Sytel
Supplying best-of-breed software components & full-service solutions in over 50 countries for over 20 years.
Hosted Market Research
Complete hosted solutions which are flexible, powerful, simple to use, easy to integrate & competitively priced.
Centralised Global Solution for Market Research (PDF)
Sytel has long been the leading contact center vendor for market research.
Dialer Solutions for Market Research
Open robust APIs, industry standard high quality components, 3rd party CATI software integration experts.
Predictive Dialing
Sytel’s unique simulation approach achieves optimal predictive performance & avoids unacceptable nuisance calls.
Intelligent IVR
Selecting questions dynamically & supporting complex logic for speed & consistency.
Low-Cost Interviewer Station
A low-cost, easy to deploy, solution for providing work stations for market research interviewers.
Nebu CATI Integration
A software-only dialer fully integrated with Nebu® CATI.
Nipo CATI Integration
A software-only dialer fully integrated with Nipo® CATI.
Forsta CATI Integration
A software-only dialer fully integrated with Forsta CATI.
Unicom Intelligence (SSPS) Integration
The only software-only dialer integrated with Unicom Intelligence®.
See also …
Market Research
Best-of-breed predictive dialing with CATI integration
CATI Interviewers Working from Home
Working remotely has been a straightforward transition for Sytel’s market research customers
Case Studies & Blogs
More resources related to Market Research