To enable us to help you promptly when you require support, it is essential to:
- provide concise and accurate information on the issue
- report the issue promptly
- provide examples
- provide supporting evidence
- raise issues through the Sytel support portal
- provide remote access to your servers if requested.
Expert backup 24/ 365
For registered partners, Sytel provides technical assistance with all aspects of training, installation, deployment, set up, trial and production.