Sytel Limited develops and supplies Softdial Contact Center™ (SCC), a uniquely flexible contact center software platform, delivering high-performance customer interaction services via public/ private cloud or on-premise.
SCC is currently driving 50,000+ users in 50+ countries, used by
- partners to provide a Contact Center as a Service (CCaaS) to many tenants across the globe from a single cloud installation
- enterprise end users to manage high volumes of interactions between customers and agents, whether at home, remote, or on-premise
Explore the links below to find out more about what makes Sytel and our software stand out from the crowd.
Flexible Contact Center Platform
Contact Center as a Service (CCaaS)
A functionally rich and flexible contact center stack in the cloud
Blended Media Desktop
Cloud Or On-Premise, Multi-Tenant
Customise, Localise, White Label
Design all user interfaces to individual requirements
Integration Via APIs
World Class Development
Continuous R&D, pushing technical boundaries