Sytel Limited develops and supplies Softdial Contact Center™ (SCC), a uniquely flexible contact center software platform, delivering high-performance customer interaction services via public/ private cloud or on-premise.
SCC is currently driving 50,000+ users in 50+ countries, used by
- partners to provide a Contact Center as a Service (CCaaS) to many tenants across the globe from a single cloud installation
- enterprise end users to manage high volumes of interactions between customers and agents, whether at home, remote, or on-premise
Explore the links below to find out more about what makes Sytel and our software stand out from the crowd.
Flexible Contact Center Platform
Softdial Contact Center™ – tightly integrated modules, designed to deliver at scale
Contact Center as a Service (CCaaS)
A functionally rich and flexible contact center stack in the cloud
Blended Media Desktop
Fully customisable, multi-channel, multi-session workspace
Work Anywhere
Browser-based tools, no software installation required
Cloud Or On-Premise, Multi-Tenant
Scalable, resilient, secure, proven
Customise, Localise, White Label
Design all user interfaces to individual requirements
Integration Via APIs
‘Swap out’ components and integrate with 3rd party apps
World Class Development
Continuous R&D, pushing technical boundaries
