At a Glance
Continuous proactive development
Flexible, high quality applications
Constant innovation
World-class team of developers
Development based on real-life experience of customers in the field
Ground Breaking World Class Development
However, ongoing development is not only important for new media channels; it’s the key to optimising efficiency and driving down costs. At Sytel we are always striving to improve and embrace new technologies to develop the best possible contact center software.
About Sytel’s development policy
Sytel have been providing the contact center industry with leading edge systems that deliver very high performance, whilst operating in a responsible and sustainable manner for over 25 years.
As a pure software R&D house, our ethos is to constantly think, plan and act ahead which we do through continuous proactive development.
We recruit and retain only the most talented developers. We are consistently pushing technical boundaries and challenging industry norms.
Over the years Sytel has built up a reputation for being forward thinking and innovative. Our partners are confident in the fact they are investing in a solution which is future proofed and resilient.
Did you know?
For load testing , Sytel has to maintain its own datacenter and power infrastructure rather than using cloud compute.
A full load test of 2 x 10,000 agent systems back-to-back generates 20 million BHCA and increases power consumption by 10KW. It generates a similar level of call traffic to the all of the fixed line and cellular traffic in Greater London at peak period.
Innovation is in our blood!
Listen to Eduardo Miller our Director of Development talk about the Sytel approach to building applications.
Leading-Edge Design by World-Class Developers
A solid long-term investment
Sytel’s strong innovation mindset allows us to:
- constantly extend the product to meet changing customer requirements
- integrate new technologies, such as Web RTC and build solutions around them, sometimes before our customers have even thought about it.
Find out more about what Sytel offers:
Latest posts
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