Collections

Provider (Brazil) – Outstanding Performance under Compliance

Brazil’s strong domestic market has produced more in-house contact center agent positions that anywhere else in Latin America. Provider Group employs over 950 agents and is one of the region’s largest contact centers, primarily servicing the collections industry.

Quantrax (US) – Collections Platform Integration

Quantrax Corporation is a US based technology company that has pioneered the development of intelligent software for the collections industry. Faced with the ever changing demands of the collections industry, Quantrax turned to UK-based Sytel Limited.