CloudControl adopt SCC for global contact centers managing over 100 campaigns daily
Kelly required a new hosted contact center solution for multiple sites across Russia. Each site needed to be isolated and operating as its own individual contact center.
Delivering performance under Ofcom's outbound policy can be challenging. Using the Sytel AI Dialer Interact has a competitive advantage that brings performance, reliability and full compliance.
Callus is the fourth largest operator in the contact center services outsourcing market in Turkey. Sytel's integration partner in Turkey, Intelitel, were engaged to install Sytel's Softdial Contact Center™ to provide hosted, multi-site, high-performance predictive dialing.
Sytel were invited to join Infinity Contact Centre Software Limited, the IT development arm of the Teleperformance Group and a developer of the Infinity suite of software, a leading contact centre management application used in some of the most demanding, outsourced environments in the world.
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